Living Easy: Homecare Tips & Tricks

Emergency Maintenance/After Hours:
If you experience an emergency warranty-related situation such as no hot water, total loss of electricity or complete lack of heating or cooling, kindly submit your emergency request via resident portal. Or contact 972-479-8899.

*Please note assistance for non-emergency requests will be provided during regular business hours, from 9am-5pm, Monday through Friday.

For life-threatening situations, please contact 911 or your local authorities immediately.

Congratulations on your new home! We are honored to be your Management Company and are committed to delivering quality and excellence, ensuring your satisfaction even after you move in.

This page is designed to provide helpful solutions for common issues that may arise during your stay in one of our properties. If you have any non-urgent concerns, please explore the information provided here. We appreciate your cooperation in ensuring a safe and pleasant living experience for all tenants.

1. How to submit a Warranty Service/Maintenance Request?

To submit a warranty service/maintenance request, follow the steps below:

1. Open the “Resident Center App” on your enable device.
• Select “Requests”.
• Select “Create Request”.
• Please submit each work order individually:
A. Select either “Maintenance Request or General Inquiry”.
B. Select the category that best describes your request.
C. Enter pertinent information in the “Description Section”.
D. Attach Pictures if Applicable.

2. You will also have access to the web-based version of “Resident Center Portal” after your Move-In is completed in Buildium. You will receive a “Welcome Email” that will provide you with a link to setup your account.
3. Once your request is submitted, a member of Warranty/Maintenance Team will provide you with an update on your request. Please anticipate receiving notifications on the progress of the work order through the app or any enabled devices.
* If you cannot access the homeowner portal or experience technical difficulties, contact Buildium Support 888-414-1988 or contact our office 972-479-8899 and request to speak with Property Management.

2. How to use Smart Lock Rently?
https://camden-homes.com/how-to-use-your-doorbell/

Follow these steps to seamlessly set up your Rently Smart Home App:

1. Invitation Received:
   - Look out for an invitation email from Management via Rently guiding you through the setup process.

2. Download the App:
   - Using your device, download the Rently Smart Home App by selecting the provided option in the email that corresponds to your device.

3. Registration:
   - Register using the same email address that received the invitation.

4. Accept Invitation:
   - Accept the invitation within the app to proceed with the setup.

5. Guided Setup:
   - Follow the intuitive directions to set up your access, customize your access code, and personalize your preferences.

Experience the convenience of your Rently Smart Home App by effortlessly following these steps.


3. How to: Use Ring?

Having trouble with your Doorbell? If it's not connecting to Wi-Fi or displaying video, start by performing a quick reset. Check your Wi-Fi router as well and reset it if needed. If the issue persists, head over to https://ring.com/support for detailed troubleshooting guides. For personalized assistance, don't hesitate to reach out to Ring's Customer Service at 800-656-1918.

4. How to Pay Rent?

https://buildium.wistia.com/medias/thuzl5ua33

5. How to Take Care for Your Lawn?

Welcome to your Camden home! We understand that maintaining a vibrant and healthy lawn is a key part of making your living experience enjoyable. Here are some tips to help you take care of your lawn, specifically tailored to the unique climate of Texas & Oklahoma:

1. Watering Tips:
Texas can experience hot and dry conditions. To keep your lawn lush and green:

• Water deeply: Ensure your lawn receives around 1 to 1.5 inches of water per week.
• Morning watering: Water in the early morning to reduce evaporation and allow the grass to absorb moisture.

2. Mowing Guidelines:
Proper mowing practices contribute to a well-maintained lawn:

• Regular mowing: Keep your grass at a height of 2.5 to 3 inches.
• Sharpen blades: Maintain sharp mower blades for clean cuts that promote grass health.

3. Fertilization Schedule:
A well-timed fertilization routine encourages strong and resilient grass:

• Spring and fall: Apply fertilizer during these seasons for optimal growth.
• Choose the right fertilizer: Select a fertilizer with a balanced nitrogen, phosphorus, and potassium (N-P-K) ratio.

4. Weed Control:
Preventing and managing weeds is crucial for a pristine lawn:

• Regular inspection: Keep an eye out for weeds and address them promptly.
• Use herbicides cautiously: If necessary, choose selective herbicides to target specific weeds without harming your grass.

5. Seasonal Considerations:
Adjust your lawn care routine based on the Texas seasons:

• Summer heat: Provide extra water during dry spells.
• Winter dormancy: Allow your grass to go dormant without excessive watering during winter.

Remember, a well-cared-for lawn not only enhances the beauty of your property but also creates a pleasant outdoor environment for you and your neighbors. If you have any specific questions or concerns, feel free to reach out to us.

Happy lawn caring!

6. How to Change Your Air Filter?

Ensuring clean and efficient air circulation in your home is vital for your well-being. One simple yet crucial task you can do is changing your air filter regularly. Follow these easy steps to maintain a healthy living environment:

Why Change the Air Filter?
1. Improved Air Quality: A clean filter traps dust, pollen, and other airborne particles, enhancing the indoor air quality for you and your family.
2. Enhanced HVAC Efficiency: A clean filter allows your heating, ventilation, and air conditioning (HVAC) system to operate more efficiently, potentially saving energy and extending the system's lifespan.

When to Change the Air Filter:
• Every 1-3 Months: Most filters need replacement every 1 to 3 months, but this can vary based on factors like filter type, household size, and pet ownership.
• Check Monthly: Inspect the filter monthly, and change it if it looks dirty or clogged.

Step-by-Step Guide:

1. Locate the Air Filter:
Find the air filter location; it's typically near the return air duct or furnace.
2. Turn Off the HVAC System:
For safety, turn off your HVAC system before attempting to change the filter.
3. Remove the Old Filter:
Slide out the old filter carefully. Note the airflow direction marked on the filter frame.
4. Check Filter Size:
Ensure you have the correct filter size. The size is usually printed on the edge of the existing filter.
5. Insert the New Filter:
Slide in the new filter with the arrows or airflow direction facing toward the blower motor.
6. Securely Close the Filter Compartment:
Close the filter compartment securely, ensuring no gaps around the edges.
7. Turn On the HVAC System:
Once the new filter is in place, you can safely turn your HVAC system back on.

Tips:
Stock Up on Filters: Keep a supply of replacement filters on hand.
Consider High-Efficiency Filters: High-efficiency filters can capture smaller particles but may need more frequent replacement.
Changing your air filter is a simple yet impactful task that contributes to a healthy and comfortable living environment. If you have any questions or need assistance, feel free to reach out to us.

Breathe easy!

7. How to reset GFCI plug?

A Ground Fault Circuit Interrupter (GFCI) is a crucial safety feature in your home that protects you from electrical shocks. If a GFCI outlet trips, it can be easily reset. Follow these steps to ensure the safety and functionality of your electrical outlets:

Why Reset a GFCI Plug?

• Safety First: GFCI outlets are designed to protect you from electrical hazards. Resetting ensures continued safety in your home.
• Appliance Malfunction: If an appliance causes a short circuit, it might trip the GFCI outlet. Resetting allows you to restore power.

Identifying GFCI Outlets:

• Bathrooms
• Kitchens
• Garages
• Outdoor Outlets
• Utility Rooms

Resetting a GFCI Outlet:

1. Locate the GFCI Outlet:
• Identify the GFCI outlet; it usually has two buttons - "Test" and "Reset." Common locations include bathrooms, kitchens, garages, outdoor areas, and utility rooms.

2. Press the "Reset" Button:
• Press the "Reset" button firmly. You might hear a click sound, indicating that the outlet has been reset.

3. Check for Power:
• After resetting, check the outlet for power by plugging in a small appliance or using a voltage tester.

Tips:

• Regular Testing: Periodically test your GFCI outlets by pressing the "Test" button and then resetting them.
• Call for Assistance: If the GFCI outlet continues to trip or if you're unsure about the reset process, contact our maintenance team for assistance.

Remember, a properly functioning GFCI outlet is essential for maintaining a safe electrical environment in your home. If you encounter persistent issues or have questions, don't hesitate to reach out to us for support.

Safety first!

8. How to Reset Electrical Breaker?

The electrical breaker panel in your home is a crucial component that helps protect your electrical system from overloads. If a circuit trips, it's essential to know how to safely reset it. Follow these steps to reset a tripped electrical breaker:

Why Reset an Electrical Breaker?

• Overloaded Circuit: When a circuit draws more current than it can handle, the breaker trips to prevent overheating and potential fire hazards.
• Power Restoration: Resetting a tripped breaker restores power to the affected circuit.

Identifying a Tripped Breaker:

1. Check the Breaker Panel:
Locate your home's breaker panel. It's usually in a utility room, basement, or garage.

2. Inspect the Breakers:
Look for a breaker that is in the middle or "off" position. It may be shifted slightly from the others.

Resetting the Electrical Breaker:

1. Turn Off Appliances:
• Before resetting, turn off or unplug appliances connected to the affected circuit.

2. Push the Breaker to the "Off" Position:
• Push the tripped breaker firmly to the "off" position before resetting it.

3. Move the Breaker to the "On" Position:
• After a brief pause, move the breaker back to the "on" position. You should feel or hear a click.

4. Check for Power:
• Verify that power has been restored by turning on the appliances or checking the affected lights.

Tips:

• Identify the Cause: If a breaker trips frequently, it may indicate an underlying issue. Identify and address the cause to prevent future incidents.
• Consult a Professional: If you're unsure about the cause of frequent tripping or if the breaker won't reset, contact our maintenance team for assistance.

Knowing how to reset a tripped electrical breaker is a valuable skill for every resident. If you encounter persistent issues or have questions, don't hesitate to reach out to us for support.

Stay safe!

9. How to Reset Your Garbage Disposal?

A garbage disposal is a handy appliance in your kitchen, but occasionally it might need a reset, especially if it gets jammed or stops working. Follow these steps to safely reset your garbage disposal:

Why Reset a Garbage Disposal?

• Jamming Prevention: Resetting can help free a jammed disposal, allowing it to resume normal operation.
• Electrical Issue: If the disposal stops working, resetting it can troubleshoot minor electrical issues.

Resetting the Garbage Disposal:

1. Turn Off the Disposal:
• Before attempting a reset, ensure the garbage disposal is turned off. You can do this by pressing the reset button on the bottom of the unit.

2. Locate the Reset Button:
• Find the small red or black reset button on the bottom of the disposal unit.

3. Press the Reset Button:
• Press the reset button firmly. You might feel a slight click, indicating that the reset has been initiated.

4. Check for Jammed Objects:
• If the disposal jammed, use a flashlight to inspect the grinding chamber for any foreign objects. Use pliers or tongs to remove any debris.

5. Turn On the Disposal:
After pressing the reset button and clearing any jams, turn on the disposal to check if it's working properly.

Tips:

• Use Cold Water: Run cold water while using the disposal to solidify grease and help prevent jams.
• Avoid Hard Items: Refrain from putting hard items like bones or fibrous materials down the disposal to prevent jams.
• Regular Maintenance: Periodically clean your garbage disposal by grinding ice cubes and citrus peels to eliminate odors and maintain efficiency.

Knowing how to reset your garbage disposal is a useful skill for maintaining a smoothly running kitchen. If you encounter persistent issues or have questions, feel free to reach out to us for assistance.

Happy cooking!

10. How to Fix a Dishwasher That’s Not Draining?

A dishwasher that doesn't drain properly can be frustrating, but fear not – many issues are fixable with a bit of troubleshooting. Follow these steps to address and resolve a dishwasher drainage problem:

Why Is Your Dishwasher Not Draining?

• Blockage: Accumulated debris or foreign objects can obstruct the drainage system.
• Clogged Filter: A dirty or clogged filter may impede water drainage.

Troubleshooting Steps:

1. Inspect the Drain Hose:
• Check for kinks, twists, or blockages in the dishwasher's drain hose. Ensure it's properly connected to the sink's drain or garbage disposal.

2. Clean the Filter:
• Locate and clean the dishwasher filter. A clogged filter can prevent proper drainage. Refer to your dishwasher's manual for filter removal and cleaning instructions.

3. Clear the Garbage Disposal:
If your dishwasher drains into a garbage disposal, make sure it's not clogged. Run the disposal to clear any blockages.

4. Check the Air Gap:
If your dishwasher has an air gap (usually located on the sink or countertop), inspect it for debris and clean it if necessary.

5. Inspect the Drain Pump:
• Examine the dishwasher's drain pump for any obstructions. Refer to the manual for guidance on accessing and cleaning the pump.

6. Run a Vinegar Cycle:
• Pour a cup of white vinegar into the dishwasher and run a cycle without dishes. Vinegar helps dissolve deposits that might be causing drainage issues.

7. Consult the Manual:
Refer to your dishwasher's manual for specific troubleshooting steps and maintenance recommendations.

Tips:

• Regular Maintenance: Clean the dishwasher filter and inspect the drain components periodically to prevent future issues.
• Use Proper Detergent: Ensure you're using dishwasher detergent suitable for your machine.
• Professional Assistance: If the issue persists or if you're uncomfortable performing these steps, contact our maintenance team for assistance.

Knowing how to troubleshoot a dishwasher drainage problem can save you time and ensure your kitchen runs smoothly. If you have persistent issues or questions, reach out to us for support.

Happy dishwashing!

11. How to Prepare for Extreme Cold Weather Conditions?

While Texas is known for its warm climate, it's essential to be prepared for occasional extreme cold weather events, especially during winter. Follow these guidelines to ensure you're ready for freezing temperatures:

1. Pipes and Insulation:
• Insulate exposed pipes to prevent freezing.
• Open cabinet doors to allow warm air to circulate around pipes.

2. Heating System:
• Set the thermostat to a consistent temperature to prevent freezing.
• Report any issues with the heating system immediately to the property management team.

3. Draft Prevention:
• Use draft stoppers at the base of doors and windows to minimize heat loss.
• Seal any gaps or cracks in windows and doors with weatherstripping.

4. Emergency Heating Sources:
• Have alternative heating sources such as space heaters or electric blankets in case of a power outage.
• Ensure these alternative sources are used safely and according to guidelines.

5. Winterizing Outdoor Spaces:
• Cover outdoor faucets to prevent them from freezing.
• Bring in or secure outdoor furniture to prevent damage in winter storms.

6. Emergency Supplies:
• Keep a supply of non-perishable food, water, blankets, and essential medications.
• Have a flashlight, batteries, and a battery-powered radio in case of power outages.

7. Emergency Contacts:
• Know emergency contact numbers, including local authorities and utility companies.
• Report any issues with utilities promptly to the property management team.

8. Stay Informed:
• Monitor weather updates and emergency alerts.
• Stay informed about any advisories or warnings related to extreme cold weather.

9. Winterizing Appliances:
• Ensure appliances are winter-ready, especially those located outdoors.
• Follow any winter maintenance guidelines provided by the property management team.

10. Collaborate with Property Management:
• Communicate any concerns or questions about extreme cold weather preparations to the property management team.
• Follow property guidelines and recommendations for winter care.

By taking these steps, renters can help ensure their safety and well-being during extreme cold weather conditions. Open communication with the property management team is crucial for addressing any specific concerns related to the rental property.