Vendors

We’re always looking for reliable trade partners who take pride in doing quality work and communicating clearly. To get started, click Become a vendor and submit your company details, service areas, and trade specialties. Our team will review your application and reach out with next steps for onboarding.

We expect professional, on-time work with consistent communication from start to finish. That includes accurate scope confirmation, clean and safe job sites, photo documentation when requested, and timely updates if anything changes. We value partners who show up prepared, respect residents’ homes, and stand behind their workmanship.

Our Vendor Code of Conduct outlines the standards that protect residents, properties, and our working relationship. It covers professionalism, respectful behavior on-site, fair and ethical business practices, compliance with local laws and safety requirements, and expectations around confidentiality and resident privacy. It also includes guidelines around workmanship quality, communication, and resolving issues quickly.

Yes—vendors typically need to provide standard business documentation as part of onboarding. This may include proof of licensing (where applicable), insurance/COI, a W-9, and confirmation of service coverage areas and capabilities. Depending on the trade and location, we may also require background checks, references, and agreement to use our work order/invoicing process.

Payments are processed after the work is completed, the invoice is submitted correctly, and any required documentation (like photos, completion notes, or approvals) is received. If you’re waiting on payment, first confirm the invoice status in the vendor portal (or your submission method) and verify that all required fields and attachments were included. If anything is missing or needs clarification, our team will reach out—otherwise, you can contact vendor support with your invoice number, property/site details, and date submitted for a quick status update.